Insights

Insights

Insights in Calypso RAG currently focus on widget analytics and should be documented with the same honesty as the product surface itself.

What Insights means in Calypso RAG

The RAG variant exposes an Insights area, but the implemented analytics surface is currently centered on the web widget.

That means these docs should focus on what exists today:

  • widget analytics summaries
  • ratings
  • quick answers
  • no-reply patterns
  • loading, empty, and data-quality states

Scope note

Do not treat Insights as a general-purpose analytics suite for every RAG surface yet. The documentation should stay aligned to the current implementation.

Start here